Loom turned to Cardina, which swiftly capitalized on Loom’s existing chatbot flows and comprehensive help center. Within a matter of days, Cardina demonstrated the effectiveness of its solution.
Moreover, Cardina provided Loom with ongoing insights to identify areas where new content could be generated to address frequently asked questions that had yet to be answered. This ongoing support enabled the Loom team to stay ahead of the curve and consistently deliver exceptional customer service.